Shopify PayPal connect 2023

How to connect PayPal with your Shopify store

How you can connect Shopify and PayPal 2023, we will show you in this tutorial. Additionally, we’ll show you a solution for the “PayPal Pending Problem”, that is, when your payments are held back. All this in this video.

Shopify PayPal connect 2023 - How to do it

In the following we want to show you the current method how to connect PayPal to your Shopify store in 2023. For this video, we assume that you already have a PayPal business account. If that’s not the case, we’ll link you to the video here where we go through it completely.

Shopify PayPal connect 2023 - Here you can find the settings

We are now in our Shopify store and go to Settings in the bottom right corner. Here we go to Payments and already see PayPal set up as a possible supported payment method. However, the status is still set to “Inactive”. So activate PayPal once. Then we click on “ActivatePayPal Express Checkout “. Then we are redirected directly to the PayPal.com page and first have to confirm that we are human. Then it is important to choose the right region. Because one of the most common errors in activation is the discrepancy between the country of the store and the country specified in PayPal. These two must match.

PayPal business account required

Enter your PayPal business email, the one you use to log in to PayPal. Now you just need to confirm that they are allowed to link both systems. With this, the PayPal part is connected. As you can see from the note, you only need to confirm or verify the email that was sent to your PayPal business email. That’s exactly what we do. Now a window opens again with the PayPal.com login page, where you have to enter your login password this time. Once you have done that and go back to your Shopify backend, you will see that your status has changed to active. To be on the safe side, create a test product, order it and pay with PayPal, but with a different email address than your business email address stored in Shopify. Now you know if everything is really set up properly.

Shopify PayPal Connect 2023 - The solution to the "pending problem".

As a small final tip, here’s an app that will save you from the “pending” problem in many cases. This means that PayPal will withhold your payments. This app is called “Synctrack” and ensures that any tracking info from Shopify is transferred to PayPal. The good thing is that this also works retroactively. So for orders that are already in the past. Up to 30 trackings per month are free of charge. So there is nothing against at least testing SyncTrack.

Shopify agency

If there were any problems with the connection, we as a Shopify agency will be very happy to help you.

Do you have questions or need an individual offer? Do not hesitate to contact us.


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