CRM systems for JTL-Wawi

As a JTL service partner, we also connect CRM systems to JTL-Wawi. JTL-Wawi is a powerful ERP system that is free of charge and easily expandable through many modules. It is perfectly complemented with a good CRM. But since this would be too much as a module, there are several CRM vendors whose software can be easily integrated with JTL-Wawi.

Here you will find the most famous representatives and why you should think about integration.

Greyhound CRM

Greyhound CRM is a very popular system because it is easy to use and very comprehensive. Greyhound CRM is used again and again by medium-sized businesses because it greatly simplifies teamwork. In addition, a DSGVO-compliant DMS is also on board.

Here are the advantages at a glance:

• There is only one inbox for requests, so there is no duplication and the customer is called multiple times.
• If an employee opens a process, it is blocked for others.
• All written submissions are searchable by full text search.
• Extensive reporting on all operations.
• Integrated telephony – all TAPI-capable telephone systems can be connected
• Self-learning spam filter
• Easy integration of Facebook Messenger or website chat
• Web-based, so can also run on your own web server. (Your server is too slow? We have a solution for this as well: JTL hosting at eBakery).

And JTL-Wawi is connected via JTL Connect. So you always have all important data in view.

AMTANGEE

AMTANGEE offers similar benefits to Greyhound, but is not quite as comprehensive. For this purpose, it is installed locally on a computer (or server) in your company. But that doesn’t stop the system from being mobile-compatible, as field workers can also connect to the system.

AMTANGEE offers these functions:

• 6-way communication from one interface (email, phone, web, letter, SMS, fax (optional))
• For incoming calls, a popup with the associated customer comes directly (if he transmits his phone number and it is stored in the CRM)
• Company calendar – all dates at a glance
• Easily create campaigns for specific target groups
• Visualized opportunities and progressions for acquisitions
• Smartphone and tablet app integrated in the license

JTL-Wawi is connected via the JTL Connector+. AMTANGEE then shows you stock levels, reclamation overviews and much more. So you don’t have to log in to JTL-Wawi anymore.

Salesforce CRM

Salesforce ‘s CRM is now called Sales Cloud, which says everything about the hosting. That’s because Salesforce does it itself, which takes a good chunk of the work off your hands. On the other hand, you also have no influence on the storage of the data, as well as backups.

Sales Cloud can score points for this with these functions:

• Simplify lead management – from initial contact to closure
• Automated marketing tools – shortened sales cycles and faster lead generation
• Mobile app for the office on the go.
• Visualize workflows and plan them simply by dragging and dropping
• File synchronization and sharing – no data silos, no cloud storage

The connection to JTL-Wawi can be designed individually, a connector is currently not available. However, we are happy to provide support here.

CRM systems – useful extension of JTL-Wawi

CRM systems can greatly simplify your everyday work and through the integration in JTL-Wawi you always have an overview of your processes.

We will be happy to advise you in detail about your options, which system makes sense and connect your systems with each other. Why not arrange a free initial consultation right away?