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Certificates & Partner

Mohamed Ali Oukassi

Europe avenue 2
60327 Frankfurt am Main

Phone: +49 (0) 69173265820



Tax number: 14854/64321
Value added tax ID: DE301942302

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Complaints procedure

Alternative dispute resolution pursuant to Art. 14 para. 1 ODR Regulation and § 36 VSBG:

The European Commission provides a platform for online dispute resolution (OS), which you can find at We are not obligated or willing to participate in dispute resolution proceedings before a consumer arbitration board.

Success Stories


“We are thrilled with the solution-oriented and pragmatic approach, the extremely high level of commitment and availability, and the personal as well as professional approach of the entire eBakery team!”


“The administrative effort can be minimized and the company can focus on the core competencies “marketing” and “sales”. For a fast implementation and an optimized sales funnel, the Xentral team worked together with the eCommerce agency eBakery on this project. After less than eight weeks, the world behind BitterLiebe was smartly positioned.”


“Thanks to the courageous intervention of eBakery and their experienced handling of JTL Wawi, they were able to help us quickly and unbureaucratically. My special thanks go to the employee Benjamin Lambrecht, who spent his Saturday evening for our store and solved the urgent problem quickly.”