JTL Track&Trace

Shipment tracking directly in JTL-Wawi

How you can use JTL-Track&Trace to track your shipments directly in JTL-Wawi, we will show you in this video. In this Track&Trace tutorial, we’ll show you what you need to do, how much it costs, and how to set it up.

Where can you find help for JTL products?

This episode is about DHL tracking in JTL-Wawi. What JTL Track and Track offers you and what costs you can expect, you will learn in this episode. If the shoe pinches you in another place, you should have a look at the JTL software user community group on Facebook. Here you can directly ask your question to over 4000 JTL experts, resellers, service partners and the like. The link to the group is in the video description. Otherwise eBakery as a JTL service partner is happy to support you with your more complex needs.

JTL Track&Trace - What is it?

But what is Track and Track now?
The short answer is the tracking module for shipping, which by the way includes more than just DHL. The longer answer is taken from the JTL documentation.
You would like to track the shipping status of your packages directly in JTL-Wawi. To do this, use JTL Track&Trace. In order to use tracking in JTL-Wawi, you need to book a tariff for JTL-Track&Trace beforehand.
This means that we face 3 hurdles. We need a running Wawi, a supported shipping service provider and the necessary module. How to install and set up your Wawi, you can see in the video above right. The other two things we answer in the customer center.

How to book JTL Track&Trace

The modules can be found in the product area under “Association modules”. Here you can see the just mentioned “JTL Track & Track”. Now it is also clear which shipping service providers are supported. DHL, GLS and DPD. Also to be considered are the version numbers of the Wawi. For example, GLS will supported only from the 1.6 Wawi version. How to update your Wawi 1.5 to 1. 6 or 1 .6 to 1.7 can be seen in the two linked videos. The use of the modules is primarily free of charge up to 100 packages. Everything above that is staggered from 14.99 – 149.99€ depending on how much package it is per month. If you have not yet started the trial period, you can take advantage of it for 14 days. Then you will see a green button in the customer center, on which you have to click.

Setup in JTL-Wawi

But how do you set up the whole thing in JTL-Wawi?
This is done quite quickly. After you have booked the tariff or started the test phase, go to Shipping and Track & Trace in the Wawi. Click continue here and make sure that you have booked the license in the correct customer center. Refreshes the whole thing and starts the authorization. The whole thing should look like this in the end. Now click on continue again and select for which shipping methods you want to activate Track & Track. Then click Next again and you’re done. You will only be told that the JTL worker should be started so that the shipment tracking can regularly retrieve from the shipping service provider. You can then view all track & trace shipping data here in the shipping tab.

The multichannel solution for JTL

Speaking of realizing, you should have realized that your online store alone is not enough to get to your target sales. Then one approach could be to additionally rely on marketplaces such as OTTO Market, Kaufland or others. With Unicorn 2 you can do just that and easily transfer your product data from JTL-Wawi to marketplaces such as Otto Market, Kaufland, Metro, Rewe and many more. This will allow you to target a completely new clientele, benefit from visibility, and all without much effort.
Unicorn 2 can be tested free of charge for 14 days and can either be accessed at www.unicorn2.de or downloaded directly from our loading page. Your solution for multichannel with JTL.

JTL Agency eBakery

I think it is now clearer through the video what Track & Trace is and how you can book it as well as set it up in JTL-Wawi. If you still have questions, leave us a comment or make an appointment directly with our experts. We are happy to help you as a JTL agency.

Do you have questions or need an individual offer? Do not hesitate to contact us.


    eBakery requires the contact information you provide to contact you regarding our products and services. You can unsubscribe from these notifications at any time. For information on unsubscribing, as well as our privacy practices and commitment to protecting your privacy, please see our Privacy Policy.*.

    • 0/5
    • 0 ratings
    0 ratingsX
    Very bad! Bad Hmmm Oke Good!
    0% 0% 0% 0% 0%

    Haben Sie Fragen oder brauchen ein individuelles Angebot? Zögern Sie nicht, uns zu kontaktieren.


      eBakery requires the contact information you provide to contact you regarding our products and services. You can unsubscribe from these notifications at any time. For information on unsubscribing, as well as our privacy practices and commitment to protecting your privacy, please see our Privacy Policy.*.

      Related Posts

      Leave a Comment

      Hat dir der Artikel gefallen?

      Dann melde dich doch zu unserem Newsletter an!

      Neben unseren Blog Themen informieren wir dich darin regelmäßig zu neuen Features und Tutorials