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Shopware support from eBakery
We maintain your Shopware Shop
Shopware support from eBakery ✅
What an online store needs to be maintained for, which processes are involved and how we not only create the Shopware store for you, but also look after it, we explain in this Shopware screencast.
Online store or online marketplace
The topic of “online retailers” will also be the focus of today’s discussion. As a retailer, you first have to ask yourself the fundamental question: online store or online marketplace. You know our opinion on this – it’s not an either/or question. However, this video is not about multichannel topics, but about what is in store for you once you have decided to go online. Specifically, we want to address the maintenance aspect. For general information on how to get your online store and what to look out for, check out the blog.
Shopware Support - Why does a store need to be maintained?
Now why is an online store more like a car than a vase. You buy a vase once, you put it down and then that’s it. A car is also something you usually buy, but then you don’t put it down, you use it, which causes wear and tear. This means the car needs to be serviced, repaired or parts changed. It is similar with the online store as well. Why a Shopware store must be maintained, you will now learn. Number 1 on the list is updates. Every store system, whether Shopware, Magento, JTL-Shop or Shopify is in a state of flux, and that’s a good thing. Technical progress, changing needs, new legal regulations that require adjustments, there are some reasons why an online store will never keep the status quo permanently. However, blindly updating would not only be unwise, but also negligent and not recommended. That’s why we at eBakery create a staging environment before each update to test that update. This would also make number 2 clear. Backups.
Shopware support - backups
Nothing is worse than an error in the store and you end up with no backup. We usually create that as the very first thing. But what can be the reason that the new update does not work. Should this ever be the case, it would not be a problem in the staging environment, but rather positive, because it can then be used to determine what still needs to be changed. This would be fatal in the live store.
Why plugins often cause trouble
One of the most common problems are the plugins. Not every plugin is compatible with every new version. It also depends on whether it is a minor or major update. So an update from Shopware 5 to 6 or an update from 6.3 to 6.4. But we do not only detect incompatible plugins, we also help to find the right plugin for store creation or store optimization. You may have noticed a feature in another online store and would like to have it integrated as well. Then we can see if this function is feasible or create it through custom programming.
Shopware support - manage interfaces
Once your store is set up, the marketing is pulling and this is well received, you will see that you will scale. Then it’s time to seize the opportunity and go multichannel. What can help you is an ERP system or an enterprise resource planning system, such as JTL-Wawi. We are also happy to help with this, linking the two together and looking at where there are errors with this interface if something should not work. But interfaces are not only here, we also take care of SEO and SEA measures and are happy to check your progress in the Google Search Console, place ads for you and also optimize your rankings as a Shopware SEO agency. These measures also include checking the loading speed of your store. A not unimportant factor is the hosting provider or the server itself. More traffic and content naturally requires more performance. We will be happy to advise you on whether it makes sense to change your hosting provider or just to upgrade your server.
Shopware support - The summary
So you see, an online store is not a decorative item like a vase, but can be a high-maintenance endeavor. You can shape the intensity yourself, depending on how professionally you set up your online store from the start. If mistakes are already made in the process, this drags through and the rat tail to be worked on becomes longer. Therefore the offer from our side – feel free to consult the experts eBakery, whether only as a maintenance partner or Shopware store creator, we will be happy to help you.
Haben Sie Fragen oder brauchen ein individuelles Angebot? Zögern Sie nicht, uns zu kontaktieren.
