What is fulfillment?

For those who have just dived into the world of online commerce and still have no idea what the term fulfillment means, here’s a brief explanation. This means that the entire logistics process, i.e. warehousing, picking, packaging, franking and ultimately the Shipping eBay itself or a fulfiller working with eBay takes over. So you send your goods to this fulfiller in advance in larger quantities and once an order is received, eBay takes care of everything else.

Orange Connex – the eBay fulfillment partner

This will result in one or the other advantage for you. Before we get to the benefits, we would like to briefly discuss the new fulfillment partner Orange Connex, with which eBay wants to wants to achieve faster deliveries and lower costs in the future. Orange Connex has been in the market for about 10 years, providing technology that brings together suppliers and services. In cooperation with Ebay, the logistics service provider takes over the control of the entire logistics and shipping process, as well as the operational management of the fulfillment partners. The fulfillment program itself has been around for two years, but a beta phase has been initiated for eBay Fulfillment by Orange Connex that you can participate in.

Advantages of eBay Fulfillment

Now back to the benefits. On the one hand, the program ensures satisfied customers, who will receive their package on the same day, should they have ordered before 4 pm. On the other hand, however, it also provides increased coverage through compliance with shipping standards. Negative reviews that are associated with a late or damaged delivery are automatically deleted, as the merchant can no longer be prosecuted for this. Tracking is also a very important feature for most customers, which Amazon shipping already offers and is now also included in the eBay fulfillment service.

How much does the fulfillment service cost?

Here we see a cost overview for eBay Fulfillment divided into various goods. Of course, the shipping and storage costs depend primarily on the weight of the goods. From 100 shipments per week, there is then again a volume discount. Depending on this, the storage costs also fluctuate. eBay assumes a maximum package size of 120cm x 60cm x 60cm for this display. If your goods exceed this size, other prices apply. Otherwise, you can also reduce your prices by storing your goods packed ready for shipment. If you are not only selling on eBay and want to use the fulfillment service for other selling platforms as well, you can cover them with it for an additional fee.

Calculation example for eBay Fulfillment

Here you can also see a complete calculation example for the eBay fulfillment of a hair dryer. With 30 products sold daily, one third of which are purchased through other platforms, thus making use of the multichannel surcharge, a merchandise area measuring 15 cubic meters, a storage period of 14 days and the use of the labeling service that places the SKU barcodes on the packaging, the monthly costs amount to 5100€.
If you want to learn more about this, here is the eBay fulfillment cost link.

eBay Agency eBakery

If, in addition to saving money through eBay fulfillment, optimizing your listings through custom eBay designs or through general eBay SEO piques your interest, we can help as an eBay SEO agency.
Feel free to make an appointment directly for a free initial consultation.