How to sell online with Xentral Fulfillment – without owning/renting a warehouse

Fulfillment with Xentral Software Gmbh – How does it work? For example, you’re an online retailer and you don’t have a warehouse, but you still want to sell your goods? The simplest solution would be to include a Fulfiller. But how is the data now transferred to the Fulfiller? This is where the Xentral ERP/Wawi comes into play. Krischan Marquard explains how fulfillment works with Xentral.

Fulfillment with Xentral

You use the ERP system from Xentral? Xentral is an innovative and web-based ERP system. As you use it, you’ll quickly notice how it strategically makes your day-to-day work easier. This is because the system allows you to synchronize multiple sales channels, and you can also manage and centrally control all work processes. Are you interested in fulfillment? Fulfillment is generally about all activities related to the delivery of your products. For example, warehousing, picking, packaging and shipping. And Xentral offers you the opportunity to take over this entire warehousing and shipping process for yourself. Because there are certainly some reasons why it sometimes makes sense to do without your own warehouse. For example, for economic reasons or perhaps your office is so centrally located that there is no storage space nearby.

Fulfillment with Xentral as an online retailer

In such a case, as an online retailer, you can look for a third party to store the goods for you and accordingly ship them to your customers. In order for this process to run smoothly, it is important that the information is passed on to the partner quickly and also completely. And this is done professionally and flawlessly with Xentral. This is because Xentral can dock to any third-party system, whether in the form of a CSV file or an XLM file. All order information can be transmitted, as well as the positions of the delivery bills. The partner’s stock figures are also fed back, which means that your order suggestions can be read out automatically. When the goods are shipped, Xentral also gets the tracking number back from the fulfiller and forwards it to you directly via email. In addition, Xentral can serve not only classic parcel service providers such as DHL or DPD, but also DB Schenker and and other logistics providers.

Set prioritized orders

To summarize, as an online retailer, you have a fulfiller and the stock transfer goes through Xentral to them. After the fulfiller gets the goods, you will get a confirmation. If an order is generated, this info goes to the fulfiller, they pass the tracking ID to you and you can eventually pass it to the marketplace. With the help of a process starter, you can also set yourself how fast the process should be or whether there are prioritized orders. With this setting, Xentral knows that certain orders need to be delivered faster, similar to Amazon Prime, for example. A regular rhythm can be set for this, e.g. every day at 12 o’clock. Then all the orders are forwarded to the fulfiller to get the tracking numbers back.

Fulfillment with Xentral as Fulfiller

Are you a fulfiller yourself and do you have customers who use other store systems, such as WooCommerce or Shopify? Then it is also possible to dock yourself to these systems to pick up the orders. If the customer already uses a third-party system or only generates CSV files from the store backend, all information can be received via the channel and can also be processed further. If you’re a fulfiller looking to connect with a new customer who may be using a rather unknown store system, there are ways Xentral can help you do that. Via the API or the CSV file it is possible to get the order data. Xentral has its own fulfillment API that can be used to connect almost any customer.

Satisfied customers get

So if you are looking for an eCommerce ERP system to connect your customers, Xentral has solutions for every problem. If you’re an online retailer wishing for better communication with your fulfiller, Xentral’s fulfillment makes it possible. The faster your customers receive their orders, the happier they will be. This is a decisive factor for sustainable success, because satisfied customers can become regular customers, recommend you to others, leave good reviews and also buy again. Just try it out – Xentral offers a 30-day trial.

Become successful with fulfillment from Xentral

Interested in fulfillment with Xentral? Then don’t hesitate to contact Xentral or us. We are happy to support you on your way to becoming a successful online retailer and advise you on all aspects of eCommerce.

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