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Amazon seller account locked ?
Then an Amazon action plan is required
The fact that your Amazon seller account has been blocked can have several causes.
On the one hand, it may be due to poor vendor performance, but equally it may be due to a breach of policy or code of conduct. Whatever the cause of Amazon seller account suspension, one thing is indispensable – an Amazon action plan. In the following video, we illustrate the causes that lead to the need for an action plan.
Categorization of reasons for Amazon seller account suspension
The reasons for Amazon seller account suspension can be divided into three categories.
- Poor seller performance
- Violation of Amazon policies that affect sales or the general code of conduct
- Insufficient vendor information
A single late delivery will not be a problem, but if goods are shipped too late more often, it will of course reflect badly on Amazon, which wants to offer its customers a certain quality and reliability. If the image is endangered, sanctions such as account blocking must be initiated, which in turn require an action plan.
Buying reviews can lock the Amazon seller account
Also, the well-known “buying fake reviews” is of course not allowed, thus violating the Code of Conduct and also resulting in at least a temporary block. Also any attempts to lure the customer away from Amazon, for example. on its own online store by sending marketing-related mails will be penalized.
Amazon ASIN Hijacking Popular Blackhat
But not only reviews are manipulated, also the false indication of the article condition, i.e. the declaration that it is new, although it is used, is one of the most frequent reasons we get presented.
An equally well-known and popular Amazon blackhat is“ASIN hijacking“. In other words, that your well-performing listing is illegally taken over or attached to it. Insulting Amazon employees may also be considered a violation of the Code of Conduct. However, there does not always have to be only one reason, often our customers have found out that it was a combination of several violations, which, however, are not communicated very clearly and distinctly on the part of Amazon. Therefore, it makes sense to look for an expert who deals with the creation of action plans on a daily basis and therefore knows exactly how to argue in which situation.
Amazon seller account locked? - Get in touch with eBakery
Even though there is no guarantee that Amazon will reactivate the account despite an accurate action plan, past experience has taught us that the chances of success in reactivating your Amazon seller account are very good if the Amazon action plan is professionally written. If you are one of those affected, we as an Amazon agency will be happy to support you with your action plan.
Haben Sie Fragen oder brauchen ein individuelles Angebot? Zögern Sie nicht, uns zu kontaktieren.
